At KS99, your privacy is more than a legal formality — it is a core value we stand by. Every piece of information you share with us is handled responsibly, protected with best-in-class technology, and will never be bought or sold.
Here is how KS99 ensures the personal data of every Malaysian player remains secure at all times.
KS99 ("we", "platform") operates the website ks99.click and all related services. This Privacy Policy explains how KS99 collect, use, store, protect, and disclose the personal information of users who register for and use our platform.
We are committed to protecting the privacy of every KS99 member in Malaysia. We understand that you trust us with your personal information when you sign up to play live casino, jackpot slots, poker, roulette, or to place bets on Malaysia Super League and EPL football matches on our platform. We take that trust seriously.
This Privacy Policy is designed to comply with Personal Data Protection Act 2010 (PDPA) Malaysia and international privacy standards. If you have any questions about how we handle your personal data, please contact us at support@ks99.click.
KS99 only collects personal data that is necessary to provide and improve our services. The following are the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad/passport number | Identity verification (KYC) |
| Contact Data | Phone number, email address | Communication & account security |
| Financial Data | Bank account details, e-wallet information (Touch 'n Go, DuitNow) | Deposit & withdrawal processing |
| Activity Data | Game history, bets placed, login logs | Security & Responsible Gaming |
| Technical Data | IP address, device type, web browser | Platform security & optimisation |
| Cookie Data | Session cookies, user preferences | Platform functionality & analytics |
KS99 does not collect sensitive personal data such as health information, political affiliations, or religious beliefs. We also do not collect more data than is necessary for the stated purposes.
KS99 uses the personal data collected solely for legitimate and specific purposes. We do not use your data for any purpose beyond what is stated below unless you provide explicit consent:
KS99 will not use your personal data for purposes unrelated to the provision of platform services without first obtaining your explicit consent.
KS99 does not sell, rent, or transfer members' personal data to third parties for marketing purposes. However, we may share data with the following parties under limited and controlled circumstances:
All third parties working with KS99 are required to adhere to strict privacy and data security standards. We do not permit them to use your data for their own purposes.
KS99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure:
While we take all reasonable steps to protect your data, no security system is completely foolproof. We therefore encourage you to play your part in keeping your account secure — use a strong password, enable 2FA, and never share your login credentials with anyone.
KS99 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and maintain account security. The following are the types of cookies we use:
You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality and security of your KS99 account. KS99 does not use supercookies or any technology designed to circumvent user cookie controls.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to personal data held by KS99:
To exercise any of these rights, please contact us at support@ks99.click by specifying the nature of your request. KS99 will respond within 14 business days. Some requests may require additional identity verification for security purposes.
KS99 applies stringent security measures in handling members' financial data. All deposit and withdrawal transactions — whether via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX internet banking (Maybank2u, CIMB Clicks, RHBNow, AmOnline, Hong Leong Connect) — are processed through payment gateways that comply with PCI DSS Level 1 standards.
KS99 never stores:
Your transaction history (dates, amounts, payment methods) is retained in your account records for customer support, financial audit compliance, and transaction dispute resolution. This data is stored in encrypted form and is accessible only to authorised personnel.
KS99 retains your personal data only for as long as necessary for the purposes outlined in this policy, or as required by applicable Malaysian law.
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.
The KS99 platform is strictly for adult users aged 18 years and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If you believe your child or any minor has registered a KS99 account without proper authorisation, please contact us immediately at support@ks99.click. We will investigate the matter promptly, close the account in question, and delete all associated data without delay.
KS99 employs an age verification process during registration and reserves the right to request proof of age at any time if there is reason to suspect a user may be underage.
KS99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material changes are made, we will:
We encourage you to review this Privacy Policy page periodically. Your continued use of the KS99 platform after any changes are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding how KS99 handles your personal data, or if you wish to exercise your rights under Malaysia's PDPA, please contact our Data Protection Officer (DPO):
We are committed to addressing your privacy concerns seriously and professionally. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory body responsible for enforcing the PDPA in Malaysia.